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  1. #1

    Our Community Rules and Research Participant Information

    Our Community Rules
    Welcome to the eMHPrac Exchange Service Provider Community!

    This is a Forum for health care service providers to explore new ways of working and incorporating technology into clinical practice/work with clients.

    The open part of the Forum can be read by any interested member of the public and does not require registration. You can find information and links to key resources in this part of the Forum.

    We also host members-only discussion forums for health care service providers, including:

    • allied health professionals (e.g. psychologists, social workers, occupational therapists, counsellors, pharmacists, etc),
    • nurses – including mental health and general practice nurses
    • youth workers
    • peer support workers, and
    • other allied health workers.

    These forums require registration and are places for service providers to explore the use of e-mental health resources in their practice and learn about how colleagues are using these resources.

    Rules of use: members-only discussion forums

    Please make sure that you understand and abide by the following rules. Any changes to these rules will be notified to members through the Notices Forum.

    1) Your interactions with others

    Support and respect
    Be courteous and contribute in a positive, respectful manner. Please treat other members and moderators the way you would like to be treated yourself.

    Please do not post any material which is knowingly false and/or defamatory, abusive, invasive of a person's privacy or that contains racial, religious, ethnic or otherwise objectionable material or is otherwise violative of any law.

    The rules of debate - no arguments on the forum.
    We encourage members to discuss and debate ideas and practices but please maintain professional standards of behaviour. If you disagree with what someone says, you can say certainly say so in a respectful manner- but don't argue back and forth.

    Please do not post material containing personal or professional attacks, including comments about motives, competence or qualifications.

    Please do not write words in capitals as this is considered to be YELLING in text- based communications.

    If you see an inappropriate post

    We have built this forum and moderate it, but we truly want it to be a community. If someone posts a message which does not comply with our rules or which you find offensive for other reasons, please let us know via the "Report this Post" button (symbol with exclamation mark ! inside a red triangle) on the top right hand side of each post.

    This will alert moderators to review the post and moderate it as needed. We have the ability to edit or remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary.

    Members also can also adjust their account settings so that posts from certain members are not visible when you are logged in. This can be helpful if someone posts material that is within the rules but which you do not want to read.

    2) Your account and posting

    No member may have more than one account. If you register a new account please notify moderators by using the report-a-post function on the top right hand corner of any post. Also, please post on the forum to let other members know your new account name.

    Take care with your posts

    Confidentiality can never be guaranteed on the Internet, even when you are posting in a members-only forum. Do not post anything that would cause you or other people distress if it were made public.

    Therefore, make sure that your posts:

    • Respect the privacy of other people and organizations: do not post anything that could identify or locate specific people (including clients, colleagues) or organisations. You can usually find out what you need to know by posting in general terms. If you feel the need to describe a person’s individual circumstances, the question is probably more suitable for discussion off-line in private.
    • Do not contain material that is psychologically distressing or triggering

    Editing and deleting posts
    You can edit material you have posted on this forum for up to 24 hours after it has been posted. Please be considerate of others and minimize editing if there have been replies to your post. If you do need to edit or delete material in your post, please insert the test “Edited post” or “Deleted material” so others know what has happened.

    Once a post has been on the Forum for 24 hours, please contact moderators as they are able to edit posts if the requested changes are related to privacy or other rules.

    If you decide not to continue using the Forum, you can just stop posting, but please be aware that your posts will stay on the Forum and that our policy is that we will not delete entire accounts or multiple posts. Removing large amounts of material would be unfair to other members whose posts would also be removed in the process and it would not be feasible within existing moderation resources.

    Do not post advertisements for or links to commercial products or services or attempt to recruit research participants.
    If you are running some training relevant to e-MH or would like to let other members know about other relevant resources, you may contact moderators to enquire whether it can be posted in the public areas of the community.

    Please do not post advertisements for commercial products and services or attempt to recruit participants for research projects from this forum.

    Any posts of this nature will be removed and the member’s account moderated. User accounts that appear to have been created for the purpose of advertising or recruitment will be banned without further warning.

    For more information on the boundaries that should be observed in discussing your business, please see the Notices Forum.

    Please be mindful of copyright laws and do not post material for which you do not hold copyright. If you would like to tell other members about legitimate journal articles or other resources, please provide a link to the resources. Alternatively, you can provide a brief quote with the reference citation. Please do not post large pieces of text or other material that is likely to infringe copyright.

    Moderators are able to remove material that does not comply with Forum rules. However, you are responsible for your posts and their consequences.

    Of course you won’t, BUT what happens if you do break the rules?

    Moderators have the right to remove any material that does not comply with the rules. If this occurs, the moderators will send you a courtesy notice to let you know.

    Please check your account regularly to make sure that you see any Notices that have been sent to you. Notices can be viewed by clicking on the “My Account” tab on the top left hand side of the toolbar.

    If a member continues to break the rules or engages in posting that is seriously offensive, further actions may be taken. Points may be issued with Notices. If sufficient points are accrued, the status of your account will change.

    Moderated accounts may:

    • no longer be able to post to the forum directly (all posts reviewed by a moderator a.k.a. “Delayed Telecast” or “DT”)
    • be unable to post for a period of time (suspension)
    • be permanently unable to post (banned)

    Please communicate with the moderators in a respectful, courteous manner. We have limited moderation resources and abuse of our moderators or persistent misuse their time will not be accepted.

    More information about moderation is available on the Moderation FAQ page. Also, please keep an eye on the Notices forum, where moderators will post additional guidelines.


    The eMHPrac Exchange Community was established at the National Institute for Mental Health Research (NIMHR), ANU.

    In order to better understand online forums and practitioners’ views on e-mental health, we will be conducting research on this Forum. By looking at your posts and other information you provide on the Forum we hope to better understand online support groups, ways of improving them, and the issues which are significant to service providers exploring the use of e-mental health.

    We hope that studying the Forum will advance our knowledge about the needs and interests of service providers. Any research we conduct on the Forum may be published but will not include your username and every effort will be made to remove other information that could identify you. By registering as a member of the Forum you are providing us with permission to carry out and publish research and to quote, with your username removed, small sections of your posts. More information will be provided in the Research Participant Information sheet in the next part of the registration process.

    Consent & Disclaimer

    This Forum is designed for users who are 18 years of age or older and whose work involves providing support or treatment to people who are experiencing mental health problems. We do not knowingly register people who are younger than 18 years or who are not working in a service provider role. By registering as a member you are confirming that you are at least 18 years old and that you are a health service provider.

    If you register as a member, you can post messages to the Forum. The Rules and this Consent and Disclaimer information will automatically appear and a link to them will be on the screen at all times.

    Your membership remains valid unless we close the site down or your membership is banned because you have engaged in serious and/or repeated breaches of the rules.

    By registering as a member you are indicating that you have read the Research Participant Information sheet about the eMHPrac Exchange research project and you are providing us with permission to carry out and publish research and to quote, with your username removed, small sections of your posts.

    Please remember that the eMHPrac team is not responsible for any messages posted by members. We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message posted by eMHPrac community members. The messages express the views of the author of the message, not necessarily the views of NIMHR or the moderators.

    The information you post to these Forums can be viewed by other members and any member of the general public. By posting to these forums you are agreeing that all disclosures you make on the forums are at your own risk and that we are not responsible for any material or information you disclose on these forums.

    Through your use of this service, you agree to abide by its Rules of Use and you agree to refrain from posting material that is inappropriate, copyrighted or that involves advertising or recruitment.

    Our Privacy Policy

    The ANU is deemed an ‘agency’ within the meaning of the Privacy Act 1988 (Cth) and as such complies with the obligations of the Privacy Act within that meaning. We also comply with other relevant state laws in relation to privacy and confidentiality.

    When you look at The Australian National University (ANU)’s eMHPrac Exchange Community site our server makes a record of your visit and logs the following information:

    • your browser’s internet address;
    • the date and time of your visit to the site;
    • the pages you accessed and documents downloaded;
    • the previous site visited;
    • the type of browser you are using; and
    • the username entered if you log into your member account

    ANU uses this information for statistical purposes, for system administration tasks to maintain this service, and to facilitate moderation of the Forum according to the Forum rules. We do not identify individuals in our usual operations however in the unlikely event of an emergency or legal investigation, the University, a law enforcement agency or other government agency may exercise its legal authority to inspect our server’s logs. We will not use or disclose your personal information except where disclosure is deemed necessary to prevent injury to life or health or where the use or disclosure is required or authorised by law.

    All information we gather online will be stored on the ANU/NIMHR servers and is subject to all reasonable security measures. However, all users of the Internet should be aware that the World Wide Web is an insecure public network that gives rise to a risk that a user's transactions are being viewed, intercepted or modified by third parties or that data which the user downloads may contain computer viruses or other defects.
    Last edited by emhpracexchange; 20-10-2015 at 11:39 PM. Reason: Update Title

  2. #2
    Research Participant Information Sheet

    This project is led by Julia Reynolds, Clinical Services Manager, National Institute for Mental Research (NIMHR), Research School of Population Health (RSPH), College of Medicine, Biology and the Environment at the Australian National University (ANU) under the supervision of Professor Kathy Griffiths (Director, NIMHR, RSPH, ANU).

    Project Title: Developing a community of practice in e-mental health

    General Outline of the Project:
    Description: The project is a study of the natural use of an online forum (“eMHPrac Exchange Community”). It involves analysing forum members’ posts and activities in order to:

    ‘ investigate issues of significance to practitioners exploring the use of e-mental health resources;
    ‘ understand how to build better professional online communities of practice.

    Methodology: We will undertake a qualitative analysis of the content of posts made on the online forum. Quantitative analysis of usage patterns will also be undertaken.

    Participants: will be all registered members of the eMHPrac Exchange Community. Registered members are required to be at least 18 and be health care service provider.

    Use of Data and Feedback: This research will be written up and submitted for publication in scientific journals, books or other publications or thesis or presented at conferences. However, anything we publish will not include your username/nickname and best efforts will be made to ensure that we do not publish any other information that could identify you.

    By registering on the eMHPrac Exchange Community forum you are providing us with permission to carry out and publish research and to quote, with your username/nickname removed, small sections of your posts. Participants may contact the eMHPrac Team (listed below) for results from the project.

    Project Funding: This forum is funded by Department of Health (DOH) as part of the eMHPrac project.

    Participant Involvement:

    Voluntary Participation & Withdrawal: Participation in this research is voluntary. To withdraw from the research, you can stop posting messages to the eMHPrac Exchange Community forum at any time. However, as the online discussion is in group format, it will not be possible to remove data already collected prior to withdrawal. All data (including posts and other information) that you have provided prior to departing the forum (and thus withdrawing from the research) will be retained and included in the analysis. If you would like your data to be excluded from the analysis, please contact the chief investigator Julia Reynolds (see details below).

    In order to ensure that the data can be formally analysed and written up for publication, participation in the Forum will be limited to people who are willing to participate in the research component (i.e. agree that their data can be analysed and written up for publication) and provide their consent for their data to be used in the research.

    What does participation in the research request of you? Participants are asked to answer a short registration questionnaire about your work background and provide basic demographic information. Data will also be collected on your use of the service and the posts you make.

    Location and Duration: The online registration questionnaire can be completed at your convenience using the Internet. It should only take 5 minutes to complete.

    Risks: The risk associated with this research is considered minimal. Participants should be aware that confidentiality cannot be guaranteed on the Internet, even when you are posting in a members-only forum (see details in section below on Confidentiality).

    Benefits: Participants are expected to benefit from the improved understanding of how best to use online forums as a supportive learning environment for health care service providers.

    Confidentiality: Participation in the community involves being part of an online group, so there are limitations on the extent to which your participation can be kept confidential. Please consider the following ways in which confidentiality may be limited:
    ‘ Other members may be aware of your identity through your username or material that you post to the forum.
    ‘ Confidentiality of information posted on the Internet cannot be guaranteed, even when posted in a members’ only professional discussion forum.

    You can choose to post messages anonymously by selecting an anonymous username and not providing any identifying information in your posts or in private messages to other members.

    Publications arising from this research will not include your username/nickname and we will take every reasonable effort to ensure that we do not publish any other information that could identify you. Confidentiality will be protected as far as allowed by law.

    Data Storage:
    Where: eMHPrac Exchange Community forum data is stored on secure servers at the Australian National University. Access to the data will be restricted to project staff and authorised IT personnel using appropriate access control mechanisms.

    How long: Research data will be stored on password-protected computers for at least 5 years following the publication of findings from the research in accordance with standard ethical guidelines for the storage of research data.

    Destruction of Data: Data will be deleted after the minimum storage period once it is no longer required.

    Queries and Concerns: This research is being undertaken by the National Institute for Mental Health Research. Should you have any enquiries about the research, please contact: Julia Reynolds, eMHPrac Team, National Institute for Mental Health Research, The Australian National University e: t: 02 6125 2741

    Ethics Committee Clearance: The ethical aspects of this research have been approved by the ANU Human Research Ethics Committee. If you have any concerns or complaints about how this research has been conducted, please contact: Ethics Manager, The ANU Human Research Ethics Committee The Australian National University e: t: 02 6125 3427

    Please download a pdf version of this information sheet for your records.
    Last edited by emhpracexchange; 27-10-2015 at 09:10 AM.

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